LiveConnect saves you time and irritation as you take care of your customers.

Increase customer satisfaction

LiveConnect gives you the ability to “show upon request”. You save time, energi and your customers gets satisfied.

Offer savvier support

With LiveConnect as videochat you have the response to “if you could only show me”. You save time, energi and your customers gets satisfied.

Save time

Don't waste time travel for the purpose of forming an opinion. Or showing what could be done in a vidoecall.

Save money!

Time is money. Every minute you save avoiding time waste you can invest in better work tasks.

Save climate

How many times do you or your customer travel to ``form an opinion``. Save climate, avoid unnessacary traveling.

Attracting a new customer is 6-7 times more expensive than retaining a current one.       Source: Kolsky

30% say the most important aspect of customer service is speaking with a knowledgeable and friendly agent.       Source: Microsoft

Impact your sales revenue with enhanced service!

Get Back To What Really Works—A Personal Connection

 

83% of customers that had experienced good customer service reported that their behavior changed. The most common way that their behavior changed was that they purchased more from that company (52%).

 

LiveConnect enhance your service ability. It saves you time, irritation and customers. It’s the perfect solution to be applied for all cases where you say or think ” if you could only show me”.

When asking customers what impacts their level of trust with a company, offering excellent customer service is ranked number one.

Source: Zendesk/ Customer service & business result 

Attracting a new customer is 6-7 times more expensive than retaining a current one.       Source: Kolsky

30% say the most important aspect of customer service is speaking with a knowledgeable and friendly agent.       Source: Microsoft

The missing piece for support excellence!

With the solution to “if you can show”, you save huge amount of time, irritation and even customers.

 

Bots and Live chats are not sufficient. Time to level up your service ability with complementery videocalls on demand.

Bad support cost customers!

47% of consumers switched brand due to bad service or support within the last year.

Source: Microsoft/ State of global…report 

Attracting a new customer is 6-7 times more expensive than retaining a current one.       Source: Kolsky

30% say the most important aspect of customer service is speaking with a knowledgeable and friendly agent.       Source: Microsoft

Social Proof