Most common questions

What's monthly cost?

There is no! You only pay for usage. 

What's the cost for usage?

You buy packages with a number of credits. The credits can be spent on the activities you choose.

For more info see pricing →

How does the credit model work?

Each activity has a pre-set value of credits.


Marketing

  • Video views - x credits (main & gallery).
  • Video comment video views - x credits.
  • No response video views - x credits (no response video).
  • Video click (CTA options). 



Contacting

  • Video calls - x credits
  • Voice calls- x credits
  • Call request - x credits
What's the video length?

Minimum length for your video is 15 sec. Maximum length is 60 sec. 

What are the options for sharing?
Using your personal link you are able to share your videos any where on what we call the "digital universe". And with the inbuilt feature for Qr-code you can even make you videos accessible from printed material of yours. For more info see pricing →

As soon as your videos are live anyone that sees them can easily share them where they want.
What are the options for connecting?
With your personal link you may choose to be accessible any where you want to on what we call the "digital universe" And with the inbuilt feature for Qr-code you can even make your videos accessible from printed material of yours. For more info see pricing →

Inbuilt options to connect  are
  • Video call
  • Voice call
  • Contact request
What are the CTA options for video?
For every time you share a video you also choose settings for CTA.

Inbuilt options for video are:
  • Learn more
  • Sign up
  • Book now
  • Shop now
  • Download


Inbuilt options for Contact are:
  • Video call
  • Voice call
  • Contact request
Can I use paid video calls?

Yes you can! Just set "paid call" in admin panel for your account settings.

What is required to make a video call?

Only thing required to make a video call or voice call is a click. There is NO need to download any system nor app. 

What is required to make a video comment?

Only thing required to make a video comment is to fetch and type in a PIN that will be sent after entering your mobile number.

 

There is NO need to download any system nor app.

Who approves a video comment?

You as owner of the account and video approve the video comments.

 

You may choose to get push notice when a video comment is awaiting to be approved.

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